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Privacy Policy

Chicago Knife Works is committed to making its website,www.chicagoknifeworks.com, a safe and secure place for our customers to shop. Chicago Knife Works takes the privacy of our customers and the security of their personal information very seriously.

What information does Chicago Knife Works gather?
A tracking cookie is created for each customer once they log into www.chicagoknifeworks.com. This cookie contains a unique identifier that helps match the logged in customer with information stored in Chicago Knife Works systems (ecommerce and ERP). This information may include name, shipping/billing address, phone number, fax number, email address, payment information, purchase history and products saved by the user within the system such as their “Watch List”.

How Chicago Knife Works Uses Your Personal Information
1. To send you email alerts

2. To send you our yearly and monthly catalogues

3. To contact you about the status of or to obtain additional information about your order(s).

4. Chicago Knife Works never sells or rents your personal information to third parties. However, we may share your personal information with a third party as part of the checkout and shipping processes. When you purchase something from us, we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as UPS, FedEx and the United States Postal Service to deliver your purchase.

Law Enforcement and Protection of Users:
We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so in order to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of us and our users, or when we believe it is needed for fraud protection and/or credit risk reduction.

Does Chicago Knife Works Link to Other Sites?
www.chicagoknifeworks.com
may contain links to other sites on the Internet. These sites are not under our control. Therefore, www.chicagoknifeworks.com is not responsible for the privacy practices or the content of these sites.

Concerns About the Privacy or Security of Your Personal Information

Please contact us to report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days.

 

Customs Issues:
International orders are shipped at the customer's risk. By placing an international order, the customer assumes all risk of confiscation en route. If customs should confiscate or return the merchandise to us, the customer is still responsible for all shipping charges including return shipping charges.

Release, Assumption of Risk, and Waiver of Liability and Indemnity

Agreement:
Chicago Knife Works does not warrant that a person or company may legally sell, purchase, possess, or carry any and all items offered according to federal, state, or local laws. These items include, but are not limited to pocket knives, switchblades, knuckle knives, items having concealed blades, and double edged blades.  We feel it is extremely important to comply with guidelines established by state laws. By purchasing any item from chicago Knife Works, the buyer warrants that he is in compliance with all federal, local, and state laws and is legally able to purchase these items.

Knives can be dangerous if improperly handled. Keep away from children. We strongly recommend that items purchased from chicago Knife Works of the InterNet not be sold to minors without parental permission.



Privacy Policy Changes
This policy is subject to change. We will post significant changes to this Policy here and/or other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a manner not described in the Privacy Policy at the time you provided it, we will give you the opportunity to opt-out of having your information used or shared in that new manner.